Frequently Asked Questions

Common questions asked about Certifyr.

  1. What is a Document in Certifyr?
    A Document is any legal, official, or business file you create in Certifyr.

  2. What file formats are supported?
    Currently: PDF, JPG, and print.

  3. Can I bookmark a Document for quick access?
    Yes. Click the bookmark icon to add it to your Bookmarks tab.

  4. Can I collaborate with teammates on a Document?
    Yes, if you have permission-based access set up in Users & Permissions (pro-feature) {coming soon}.

  5. How secure are my Documents?
    All files are encrypted at rest and in transit. We do not store your data unless you save a document. Saved documents are stored with the highest security.

  6. Can I undo changes to a Document?
    Yes. Go back to the History tab, choose your document, and make the necessary changes.

  7. How do I download a Document?
    Open it in the Preview tab, then download as a PDF or JPG.